Network Administrator
Figi's Gifts in Good Taste
Privately Held; 201-500 employees;
Consumer Goods industry
June 2010
– Present
(2 years 7 months)
• Manage and administer Cisco Switches, Networking Equipment and Windows
servers, with responsibilities including troubleshooting of 600+ PC
workstations using Windows XP.
• Maintain and Support WAN/ LAN, VMware vSphere 4, Symantec Backup Exec 2010, LaserVault, Citrix Server, Websense 7.x, Extensis Universal Font server, and Active Directory
• Support as necessary on a 24/7 basis to limit system down time during internal and external outages.
• Maintain Service Level Agreements with internal and external help desk systems, help implement internal help desk system to streamline work orders and improve end user experience.
• Maintain and Support WAN/ LAN, VMware vSphere 4, Symantec Backup Exec 2010, LaserVault, Citrix Server, Websense 7.x, Extensis Universal Font server, and Active Directory
• Support as necessary on a 24/7 basis to limit system down time during internal and external outages.
• Maintain Service Level Agreements with internal and external help desk systems, help implement internal help desk system to streamline work orders and improve end user experience.